Terms & conditions
Welcome to hodge-podge.co.uk. Before you start shopping, please make sure you agree with the following terms and conditions.
Customers or visitors to this website are referred to as “you.” Hodge Podge is referred to as “us,” “our” or “we.”
Contract of sale
No contract will be formed until you have received an email stating that your order status is "Posted" and the item has left our premises. Due to the nature of our business, occasionally items that are shown on our website will not be in stock - in these cases we will email you with your options which may be limited to an immediate refund (refunds take 3-5 working days to get to your account after we have processed them).
Making a purchase
When you purchase an item from us, you will receive an email confirming receipt of your order and a unique order number. When your item has been posted, you will receive an email confirming your purchase has been dispatched. You will normally receive a confirmation of postage email within one to two working days of your order being received and processed. In the unlikely event that the postage of your item is delayed, we will contact you to inform you of the date on which you can expect delivery. Unless your purchase coincides with a break in supply, orders will not take more than two working days to be dispatched. Most orders are dispatched on the same or next working day. Orders placed at the weekend will normally be posted on the next working day. If you have any special requirements for postage, please contact us at the time of your order and we will be happy to try and meet these requirements.
All prices shown on our website are inclusive of VAT and in GBP (£). We welcome purchases from overseas but all orders are charged in GBP, any transaction fees that are added by your card company are not our responsibility.
We cannot be held responsible for typographical errors on this site, including but not limited to those including price. We reserve the right to change our terms and conditions and/or product and price information without any notice being given.
We make every effort to package your items attractively, safely and securely. Where possible, every item is giftwrapped. It is important that you retain any packaging if you want to make a return.
All items within the UK ordered online or by telephone will be posted by Royal Mail and may require a signature. With regard to international deliveries, any additional charges that may be incurred for customs clearance must be borne by you.
If your order is late, please contact us. We can only refund non-deliveries when the parcel is officially classified as lost by the Royal Mail. This is 15 working days after the date of delivery. We will always try our best to make sure you get your items on time.
We only work with designers which produce the highest standard of jewellery and accessories. We take great care to accurately describe and photograph each item, but the colour, finish and shape of unique handmade items made from natural materials may differ from one item to another.
We want you to purchase from our website with confidence and in the unlikely event that you are not satisfied with your purchase, please get in touch with us and we'll see what we can do.
We understand that your want to shop securely and with confidence. It therefore uses an online secure payment service provider to process your card payment. This provider uses state-of-the-art internet solutions to ensure that the personal and sensitive data you provide when making a purchase from us is not compromised. The security services of this provider are among the most advanced in the country.
Use of our website
All use of our website must be lawful and not injurious to any third party. You must not copy the content or images contained within our web pages for commercial purposes without the written consent of Lisa Angel Limited. You must also not use our website in any way that undermines the credibility of Lisa Angel Limited.
Our returns policy is in addition to your statutory rights and nothing within these terms and conditions affects your statutory rights.
Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website may only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Terms and Conditions
Our contact details:
Address: Present Company, 33 Market Place Shopping Centre, Burgess Hill, West Sussex, RH15 9NP, United Kingdom.
Phone: 01444 233078
VAT number: 475 6198 06
Use of our website:
Our terms and conditions apply to your use of our website. By accessing this website and ordering goods on this website you are agreeing to be bound by our terms and conditions.
You must not seek to modify or download this website. You must not breach our copyright, attempt to use the site for any criminal or fraudulent purpose and you must not use the site to send us any message or content which is malicious, defamatory, illegal or seeks to cause technical damage.
You may not use Present Company’s intellectual property and you may not use our images, trademarks, logos or devices. We strive to keep our website up-to-date but reserve the right to amend, cease or withdraw any product or service at any time without notice. You agree to use this website for personal purposes only. You warrant that personal information you are required to give us when registering as a customer is true, accurate and complete.
All prices are quoted in GBP £ Sterling. We reserve the right to change prices without notice. However, if the price of goods increases between the date we accept your order and your delivery date, you will be charged the price quoted at the time of the order acceptance. In the unlikely event we have accidently underpriced a product, we shall not be obliged to supply you the product at that price, provided that we notify you of the error before processing your order. In such cases, it is solely your choice to accept or decline the goods at the new price.
Our prices include VAT at a rate of 20%, with the exception of some food items and books which are classed as zero-rated goods. The VAT rate is subject to change if the rate of VAT changes before your order is accepted by us. All prices are exclusive of postage and packing.
SPECIAL OFFERS & PROMOTIONS
All special offers and promotions are subject to availability and may be withdrawn without notice; for instance, if promotional stock becomes unavailable to us. ‘Sale’ items are often end-of-line products and, by their nature, are usually available in small quantities and for a limited period only. Any discount codes must be applied by the customer and are only valid for the time period shown. Any promotional ‘Gift with Purchase’ item must be added to the shopping basket by the customer. In the unlikely event that the Gift with Purchase becomes unavailable we reserve the right to substitute using a product of equal or higher value. There is a maximum of one Gift with Purchase per order. In the event you decide to return an item that qualified for a Gift with Purchase, you are required to also return the Gift with Purchase; otherwise a deduction to cover the value of the promotional item will be made. Offers may not be applied to any other specific product already subject to a sale or special promotional price unless expressly so advertised. For the purposes of discounts, an order total is deemed to be the total of goods only, excluding any delivery charge.
We accept all major credit and debit cards, (except American Express.) On completion of your shopping; you will be redirected to a secure payment screen hosted by Worldpay, or Paypal if you so choose. Present Company does not store or have access to your credit card information.
If you prefer to pay by cheque you may send your cheque and order to us via post. Alternatively, you may telephone to place your order and then send us your cheque. We will happily reserve stock for you but are unable to despatch your order until your cheque has cleared in full.